PRIVACY POLICY
Please read this policy carefully
Please read this policy carefully to learn more about how we process your information and what rights you have.
Chapter 1. Introduction
We, Global Solutions for Freedom SRL (Longevia Clinic), respect the confidentiality of your data and are committed to protecting the personal information you provide to us. This policy explains how we collect, use, store, and protect personal data in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).
When you visit our website, available at the following URL: https://www.longeviaclinic.ro (the “Website”), we collect information about you through cookies and other similar technologies.
This Website uses cookies to improve your experience. By continuing to browse our Website, each user confirms their acceptance of the use of cookies in accordance with this Policy. However, please note that you may change your cookie settings at any time.
If you are under the age of 16 and wish to provide consent for optional services, you must obtain permission from your legal guardians.
We use cookies and other technologies on our Website. Some of them are essential, while others help us improve this Website and your experience. Personal data may be processed, such as IP addresses, for personalised advertising and content or for measuring advertisements and content. Further information can be found in this policy. You may withdraw or adjust your selection at any time through the Privacy Settings available on the Website.
Chapter 2. Who we are
The Website is operated by Global Solutions for Freedom SRL, trading under the name Lilium Life Institute Clinic, with its registered office in Oradea, 71 Tudor Vladimirescu Street, Apartment 6, Bihor County, registered with the Trade Register under no. J05/1767/2011, Tax Identification Number: RO29199603.
Contact details:
Telephone: 0730303010
Email: [office@liliumlife.ro](mailto:office@liliumlife.ro)
Website: [www.liliumlife.ro](http://www.liliumlife.ro)
Business address: 1C Intrarea Școala Herăstrău, 1st Floor, District 1, Bucharest
Data Protection Officer: Valentin Dedu
DPO Email: [dpo@liliumlife.ro](mailto:dpo@liliumlife.ro)
Chapter 3. Personal data we collect
Identification data: first name, surname, Personal Identification Number, date of birth, gender, address, telephone number, email address, identity document series and number, where applicable.
Medical data: medical history, diagnoses, laboratory results, medical imaging, prescriptions, and lifestyle-related information, including dietary and psychological information.
Website usage data: IP address, browser and operating system, pages visited and time spent on the Website, and cookies, as detailed in Chapter 7.
Chapter 4. Purposes of data processing
We process your data for the following legitimate purposes: providing medical services, including diagnosis, treatment, and counselling; scheduling appointments and communicating with patients; managing medical records; invoicing and fulfilling tax obligations; complying with legal obligations; marketing communications, only with your express consent; and improving the Website user experience.
Chapter 5. Legal grounds for processing
Data processing is based on the following legal grounds: Article 6(1)(b) GDPR – performance of a contract; Article 6(1)(c) GDPR – compliance with a legal obligation; Article 6(1)(a) GDPR – consent, for marketing purposes; Article 9(2)(h) GDPR – processing of health data for medical purposes.
Chapter 6. Recipients of the data
We may disclose data to the following recipients: medical and support staff, collaborators, IT service providers, public authorities, and third-party partners only with your express consent. All our collaborators are subject to contractual confidentiality obligations and comply with GDPR requirements.
Chapter 7. Cookies and tracking technologies
Cookies are small text files stored on your device. They allow your browser to be recognised and your preferences to be retained. Cookies may be necessary, for the basic operation of the Website; analytical, for analysing traffic and performance; or marketing-related, for personalising advertisements.
During your first visit, a cookie consent banner will be displayed. You may change your preferences at any time through your browser or through the settings available on the Website.
Chapter 8. Data retention period
Medical records – a minimum of 5 years, or as required by specific legislation. Invoicing data – 10 years. Marketing data – until consent is withdrawn.
Cookies may be session cookies, which are deleted when the browser is closed, or persistent cookies, which are stored until they expire or are manually deleted.
Chapter 9. Your rights
Under the GDPR, you have the following rights: access, rectification, erasure, restriction of processing, data portability, objection, the right not to be subject to automated decision-making, and the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing, ANSPDCP (www.dataprotection.ro). These rights may be exercised by submitting a written request to dpo@liliumlife.ro.
Chapter 10. Cookies placed by third parties
The Website may use third-party cookies from services such as Google Analytics, Google Tag Manager, Facebook Pixel, and social media plugins. We have no control over the data collected by these networks. Please consult the privacy policies of these third parties.
Chapter 11. Social media
By interacting with “Like”, “Share”, or other similar elements, you consent to the transfer of your data to social media networks. These platforms may place cookies even if you are not logged in.
Chapter 12. Data security
We implement technical and organisational measures to protect your data, including controlled access, encryption and backups, server security, and staff training. No security measure is absolute, but we make continuous efforts to improve data protection.
Chapter 13. How you can manage cookies
You can change your cookie settings through your browser. Examples include cookie settings in Chrome, Firefox, Safari, and Edge.
Chapter 14. Changes to this policy
We reserve the right to update this policy. We will publish the updated version on the Website, together with the date of the latest revision. Continued use of the Website constitutes acceptance of the changes. In the event of significant changes, we will notify users by email or through a prominent notification on the Website.