TERMS AND CONDITIONS

LONGEVIA ADVANCED MEDICINE – GLOBAL SOLUTIONS FOR FREEDOM S.R.L.

 

Last updated: 08.03.2026

This document, together with all documents referred to herein, sets out the terms and conditions governing the use of this website – https://longeviaclinic.ro/ (hereinafter generally referred to as the “Website”), operated by:

GLOBAL SOLUTIONS FOR FREEDOM S.R.L. / LONGEVIA ADVANCED MEDICINE, hereinafter referred to as the “Operator”

Registered office: 71 Tudor Vladimirescu Street, Apartment 6, Oradea, Bihor County, Romania
Place of business: 1C Intrarea Școala Herăstrău Street, 1st Floor, Bucharest, Romania
Trade Register number: J05/1767/2011
Unique Registration Code: 29199603
Telephone: 0730 303010
Email: [office@longevia.com](mailto:office@longevia.com)

By accessing and using the Website, users confirm that they have read, understood, and accepted these Terms and Conditions.

Should you disagree with these terms, please refrain from using our Website.

Definitions

For the purposes of this document:

Website – the online platform belonging to the Clinic, available at https://longeviaclinic.ro/

User – any person who accesses or uses the Website.

Services – the medical or informational services presented on the Website.

Operator – the company or Clinic that manages the Website.

Purpose of the Website

The permitted purpose of this Website is to provide users with:

• Information about the medical services offered by the Clinic
• Information and profiles relating to doctors, therapists, and medical specialties
• Educational information regarding health
• The possibility of requesting appointments or submitting contact forms
• Administrative information regarding the Clinic’s activity
• A “Careers” section through which the Clinic promotes available vacancies. A user interested in an open position may contact the Clinic through this section by submitting their CV.

The information published on the Website is provided exclusively for informational purposes and does not replace medical consultations or the advice of a qualified specialist.

The Company makes every effort to ensure the accuracy of the information published on the Website. However, it does not guarantee that the information published on the Website is free from errors. The Operator will correct any identified inaccuracies and reserves the right to make changes, additions, amendments, or updates whenever necessary, without prior notice.

Who We Are

Longevia Advanced Medicine is an integrative medicine clinic dedicated to promoting health through a comprehensive and personalised approach focused on each patient’s individual needs.

Our mission is to support each person’s balance and state of health by integrating conventional medicine with complementary methods and innovative therapies.

At the Clinic, we offer a wide range of specialised medical services, including specialist consultations, specific tests and analyses, medical evaluations and interpretations performed by experienced professionals, integrative medicine services, and complementary therapies, in compliance with applicable Romanian legislation, ethical standards, and relevant quality requirements.

Acceptance of the Terms and Conditions

By using the Website, the User confirms that they:

• Are at least 18 years old or use the Website under the supervision of an adult
• Use the Website lawfully
• Will not carry out activities that may compromise the security or operation of the Website

Please read these Terms and Conditions, the Cookie Policy, and the Privacy Policy before using the Website.

By accessing and using the Website, you expressly acknowledge the binding nature of these documents and agree to comply with them.

Appointments and Access to Services

• Services may be accessed based on appointments made by telephone, online, or in person at the reception desk
• Submitting an appointment request does not guarantee its confirmation
• An appointment becomes valid only after it has been confirmed by the Clinic
• The User is responsible for the accuracy of the information provided
• Delays of more than 15 minutes may result in the appointment being rescheduled
• Cancellations must be made at least 24 hours in advance. Otherwise, the Clinic reserves the right to refuse future appointment requests
• The Clinic reserves the right to amend or cancel appointments in justified circumstances, including technical failures, staff unavailability, or force majeure events, subject to prior notification of the patient

Use of the Website

By using the Website, the User agrees to:

• Use the Website only for lawful purposes
• Refrain from attempting to gain unauthorised access to systems
• Refrain from introducing viruses or malicious software
• Refrain from copying or distributing content without the Company’s permission

The Following Activities Are Strictly Prohibited:

• Abusive use of the forms available on the Website
• Automated collection of data from the Website
• Use of the Website’s content for commercial purposes without the Company’s consent

Intellectual Property

The Website’s content is protected by Romanian copyright and intellectual property legislation, including:

• Texts
• Articles
• Images, music, video, or audio materials
• Graphic elements
• Logos and design elements
• The Website’s structure

All rights belong to Longevia Advanced Medicine / Global Solutions for Freedom S.R.L. and/or its partners.

Copying, reproducing, distributing, publishing, or modifying the content without the Operator’s prior written consent is prohibited.

Any infringement of these rights may result in civil and/or criminal liability.

Medical Content and Liability

The medical information published on the Website:

• Is intended for general informational purposes
• Does not constitute a medical diagnosis
• Does not replace a medical consultation

For diagnosis and treatment, users must seek the advice of a qualified medical specialist.

The Operator shall not be held liable for decisions made by users based on the information published on the Website.

Confidentiality of Medical Data

Health-related data is considered sensitive personal data and is treated with a high level of protection.

The Operator implements appropriate technical and organisational measures to protect such data.

Processing of Personal Data

Personal data is processed by the Operator in accordance with Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, as well as the applicable national legislation regarding personal data protection.

Information regarding the purposes for which personal data is collected and processed is available in the Privacy Policy and Cookie Policy sections.

For any questions or requests regarding personal data protection, please contact us at: [conformitate@longevia.com](mailto:conformitate@longevia.com)

Limitation of Liability

The Operator shall not be held liable for:

• Errors or omissions in the Website’s content
• Temporary unavailability of the Website
• Content available on external websites
• Any direct, indirect, incidental, or consequential damages suffered by the User or any third party as a result of using the Website

The patient is responsible for providing accurate and complete information regarding their medical history and any other information required for the provision of the services.

The User accesses and uses the services available through the Website entirely at their own risk.

The User is responsible for maintaining the confidentiality of information transferred or received through the Website and for processing such information in accordance with applicable personal data protection legislation.

Links to External Platforms

The Website may contain links to platforms owned by the Operator or to external platforms and websites, where permission to include such links has been granted.

Where the User accesses external links, the Operator shall not be responsible for how those platforms are used and does not guarantee or accept liability for any application, platform, or website linked through the Website.

Users are responsible for reviewing the Terms and Conditions and policies applicable to each external platform.

Likewise, the fact that third-party applications, platforms, or websites provide links to content available on this Website does not imply the existence of a collaboration, association, or affiliation between the Operator and such third parties.

Website Security

The Operator implements measures intended to protect the Website and users’ data. However, the Operator cannot guarantee the absolute security of online transmissions.

Suspension of Access

The Operator may suspend or restrict access to the Website in the event of:

• A breach of these Terms and Conditions
• Fraudulent activity
• Abusive use of the Website

Complaints and Suggestions

The Clinic pays particular attention to the quality of the services provided to patients.

Should you have any complaints or suggestions regarding the medical services or the operation of the Website, you may submit them by email at [office@longevia.com](mailto:office@longevia.com), by telephone, or through the contact form available on the Website.

Complaints and suggestions will be reviewed by the Clinic’s representatives, and a response will be provided within 30 calendar days from the date on which the request is received.

Amendments to These Terms

The Operator reserves the right to amend these Terms and Conditions at any time without prior notice.

Applicable Law

The use of the Website and these Terms and Conditions are governed by Romanian law.

Any disputes arising out of or in connection with the use of the Website shall be settled amicably. Where an amicable resolution is not possible, the dispute shall be submitted to the competent Romanian courts.

 

1C Intrarea Școala Herăstrău Street, Bucharest, Romania
+40 730 303 010[office@liliumlife.com](mailto:office@liliumlife.com)[www.longeviaclinic.com](http://www.longeviaclinic.com)